Support
Contact
Email is the fastest route, and it reaches the person who builds the app. Replies usually come within 2–3 working days.
Or write to us from here
It reaches the same inbox. Leave your email if you would like a reply. What you send is kept only to reply — see the website privacy policy.
Reporting a bug
Please include these — with them a problem is usually fixable in one pass, without them it often is not reproducible at all:
- What you were doing, and what you expected to happen.
- Your phone model and its Android or iOS version.
- The app version, shown at the foot of Settings → Privacy & about.
- For a count that stopped or looks wrong: what Settings → Step counting says Amble is using (the phone’s step sensor or motion detection), and whether your phone’s battery settings restrict Amble.
There is no account to look up and none of your steps on our side, so describing the problem is all we need. Please do not send a backup file unless we ask for one — it holds your step history and profile.
Frequently asked
Do I need an account or an internet connection?
No. There is no sign-up, and counting works offline. When there is a connection the app fetches its remote settings, loads ads, and sends usage counts and crash reports to Google, as the privacy policy describes — never your steps.
Does Amble use GPS or my location?
No. Distance is your steps times your stride. The travel guard uses your phone’s activity detection, not location, and the location permissions are blocked in the app.
What happens to steps counted on a bus or train?
When your phone’s activity detection says you are in a vehicle, or the step rhythm is not a human one, Amble holds those steps out of your total and asks whether you were walking. Yes adds them to the right hours; No, or no answer within 48 hours, discards them. Walking through a moving train is held too — one tap adds it. On Android this needs Google Play services; without them Amble checks the step rhythm only.
Why did counting stop?
Some phones close background apps to save battery. If Amble finds a gap it says so on Today, and Settings → Keep counting in background walks you through the settings for your phone’s maker — Xiaomi, OnePlus, OPPO, realme, vivo, Samsung, Huawei and others. On Android 14 and later, Health Connect backup can fill the gap.
How accurate is it?
It uses the phone’s own step sensor where there is one, which is the most accurate option and the lightest on battery. No phone counts perfectly, so Amble never claims the count is exact, and held steps stay visible and reversible for 48 hours.
How do I move my history to a new phone?
On the old phone, Settings → Privacy & about → Back up and restore → Save backup file, and save it somewhere you can reach. On the new phone, install Amble and use Restore from file. Days already on the new phone are kept, and matching days keep the higher count.
On iPhone, why are some older days missing?
iPhone keeps its step data for only seven days. Amble saves its own history whenever it runs, so open it at least once a week; days it never saw show as No data rather than a guess.
Why are there ads?
They keep the app free: one ad on the Today screen and a banner on History’s week view. Never full-screen, never during setup.
Is it free?
Yes. There is no subscription and no account.
App details
- Name
- Amble
- Package
- com.makekk.amblestepcounter
- Platform
- Android
- Publisher
- makekk
- Developer contact
- ritik.chopra28@gmail.com
- Price
- Free, ad-supported
Deleting your data
Amble has no account and no server of ours, so there is nothing of yours for us to delete. Your step history is kept on your phone: Settings → Privacy & about → Delete all step data erases it at once, and uninstalling the app removes everything, settings and profile included.